Privacy Policy

1. Introduction

Welcome to SB Tech Insurance ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information that you provide to us directly, including:

• Personal Identification Information: Name, phone number, email address, and date of birth.
• Contact Information: Postal address, city, and state.
• Insurance-Related Information: Type of insurance enquiry, vehicle details, health details, and coverage preferences.
• Communication Records: Records of messages or calls you send us through forms, WhatsApp, or email.
• Usage Data: IP address, browser type, pages visited, and time spent on our site (collected automatically via cookies).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our insurance comparison and advisory services.
• Respond to your enquiries and connect you with relevant insurance providers.
• Send personalised insurance quotes, follow-up communications, and policy reminders.
• Process insurance applications and claims on your behalf.
• Comply with legal and regulatory obligations under IRDAI and Indian data protection laws.
• Detect and prevent fraudulent activity and security breaches.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Insurance Partners: Registered insurers and intermediaries to provide you with quotes and policy services.
• Service Providers: Trusted vendors who assist us in operating our website, technology, and business operations under strict confidentiality agreements.
• Regulatory Authorities: When required by law, regulation, or a valid legal order from competent authorities.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), access controls, and regular security audits. However, no electronic transmission or storage technology is 100% secure, and we cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, customer enquiry data is retained for up to 3 years from the date of last interaction.

8. Your Rights

Under applicable Indian privacy and data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal requirements).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

9. Third-Party Links

Our website may contain links to third-party websites and insurance providers. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: